comfortable stays but in need of improvements

The location felt serene, making it an ideal place to relax. The balcony offered a lovely view that enhanced my stay.

The hotel is evidently showing signs of wear and tear.

The hotel has a welcoming gym with great equipment, but the rooms are outdated and poorly maintained. I encountered issues like leaking sinks and an unresponsive manager, which was disappointing. The location is nice, but the service did not meet expectations.

great parks and easy access to nearby attractions

I loved that this hotel is right next to Reyes Adobe Park and close to the beautiful views at Paramount Ranch, making it perfect for my weekend strolls in nature. I found the beds really comfortable and the staff were super accommodating, allowing us to check out a bit later so we could refresh after our activities.

Upgrading to the club level was a real treat, especially with the complimentary breakfast and happy-hour snacks. The outdoor pool and cozy jacuzzi were perfect for winding down after a long day. I did wish the cleaning staff checked supplies more often, but overall it was a nice stay! 😊

Great location but needs maintenance.

this was an amazing honeymoon stay that exceeded my expectations from my last visit to agoura hills. the balcony view was incredibly picturesque, perfect for morning coffees. the staff were attentive, making every moment special.

the elevator was out of service

The Club Room with a balcony was okay but definitely showing its age. The bed was comfy, which helped me get some decent sleep. However, had to deal with room issues—first room had AC problems, and then I lost hot water for hours. Staff didn’t seem super organized, and I found it annoying that housekeeping only comes if you ask. Pretty frustrating overall.

Solo traveler expectations unmet

Had a somewhat pleasant stay, the bed was really comfy, and there was a nice convenience store stocked with snacks which saved me from going out. The staff at the front desk were friendly and efficient, which was great to see after a long day.

It wasn’t exactly inexpensive but still alright.

I had a comfortable stay for two nights. The room was spacious and well-furnished. Room service meals were delicious and reasonably priced. Staff were professional and attentive. The location was convenient for local attractions. 😊

During my stay, I found the room spacious and well-furnished, with a comfortable pillow-top bed that greatly aided my rest after a long day of work. The staff were professional and attentive, ensuring my needs were met promptly. Additionally, the convenient location made it easy to reach local businesses and attractions.

The internet connection was intermittent.

I loved the location near Agoura and Westlake Village. It made it easy to explore local restaurants and attractions. The room was spacious, featuring a comfy bed and a large TV. I enjoyed the good lighting for reading and the refrigerator for leftovers. However, the main elevator was out of service during my stay, leading to long waits for the service elevator, which was frustrating. Staff interactions varied. some were helpful, while others seemed uninterested. Additionally, a few amenities like coffee supplies were not replenished promptly. Overall, I appreciated the stay but felt the service could be more consistent.

My stay at the Sheraton in Agoura Hills was quite enjoyable. The spacious room enhanced my relaxation, while easy access to local attractions made exploring a breeze. Although the air conditioning could use maintenance, the staff remained attentive throughout my visit.

Comfortable room and nice pool, but fire alarms ruined the stay entirely.